Privacy Policy

Hernes Health ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal data when you visit or make a purchase from herneshealth.com (the "Site"). By accessing or using the Site, you agree to the terms described below.

1. Information We Collect

1.1. Information You Provide Directly

We collect personal information you voluntarily provide, including:

• Contact Details: Name, email, phone number, billing, and shipping addresses.
• Order Details: Products purchased, payment confirmation, and order preferences.
• Account Details: Username, password, and other account registration information.
• Customer Support: Information you share when contacting us for assistance.

1.2. Information Collected Automatically

When you use the Site, we collect certain information automatically:

• Usage Data: IP address, browser type, time zone, pages visited, and time spent.
• Device Information: Operating system and hardware details.
• Cookies and Tracking Data: Data gathered via cookies and similar technologies to enhance user experience.

1.3. Information From Third Parties

We may receive data from:

• Payment processors (e.g., credit card details).
• Analytics tools to better understand site usage.
• Marketing platforms for email subscriptions or ad targeting.

2. How We Use Your Information

We use your information to:

• Fulfill and manage your orders, including payments and shipping.
• Respond to inquiries and provide customer support.
• Improve and optimize our Site functionality and user experience.
• Send promotional messages if you’ve subscribed to our marketing emails.
• Detect and prevent fraudulent or malicious activities.

3. Sharing Your Information

We may share your information with:

• Service Providers: For payment processing, order fulfillment, and website maintenance.
• Marketing Partners: For email campaigns and tailored advertisements.
• Legal Authorities: If required to comply with applicable laws or legal processes.

4. Cookies and Tracking Technologies

Cookies help us personalize your browsing experience. You can manage cookie settings through your browser preferences. Note that disabling cookies may affect certain features of the Site.

For detailed cookie management instructions, visit: [insert cookie management link if applicable].

5. Data Retention

We retain personal information for as long as necessary to:

• Complete transactions or provide services.
• Comply with legal obligations.
• Resolve disputes and enforce policies.

Once no longer required, your data will be securely deleted.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Delete your data, subject to legal or contractual restrictions.
• Opt-out of marketing communications.

To exercise your rights, contact us at [insert contact email].

7. Protecting Your Information

We use advanced security measures to protect your data. While no system is 100% secure, we continuously update our practices to mitigate risks.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Email: Support@herneshealth.com

K. Ukstiņa iela 49, #1, Liepāja, LV-3401, Latvia