Orders are usually processed within 5-7 days. Once shipped, you’ll receive a tracking number via email.

United States: 10-12 business days from shipment date
Europe: 5–8 business days
Rest of World: 7–21 business days

We are not responsible for delays caused by customs, postal services, or incorrect shipping addresses provided by the customer.

If your tracking shows no movement for more than 3-5 business days, please contact us at support@herneshealth.com so we can investigate or assist with a resolution.